DuMey Creations is here to assist you with a variety of shipping options. These include shipments directly to you, directly to your clients, or a pick up option.
As from 1 Jan 2023, resellers will have to book all their own courier parcels. This refers to parcels going to you directly, or those going to your customers directly.
We encourage you to open an account with Courier Guy or Pudo...click here for a how to use Pudo guide!
A admin and packing fee will apply to all parcels. This is mainly to offset the packing material and other overhead costs involved. If you neglect to pay your admin fee per weekly order, your parcels will not be supplied until the fee is settled.
Find a breakdown of the various shipping options below:
- Shipping options directly to you:
- I am booking my own Pudo - R20 (admin and packing fee)
- I am sending my Own Courier - R20 (admin and packing fee)
- Shipping options directly to your clients:
- I am booking my own Pudo - R20 (admin and packing fee)
- I am sending my Own Courier - R20 (admin and packing fee)
- Pick up at DuMey Creation's Location in Meyerton:
- Pick Up at DuMey Creations R20.00 (admin and packing fee)
When placing orders that needs to ship directly to your customers (courier book by yourself), it is important to note:
- That separate orders per customer should be placed. So 1 order per customer with the relevant shipping detailed filled in.
- That all shipping and contact detail is filled in correctly.
Parcels will usually be ready for collection though your own courier on Mondays, or as otherwise communicated.
Pudo parcels will be drop in lockers by us on Mondays, or as otherwise communicated.
You are welcome to collect your weekly orders on a Friday afternoon from our location, or as otherwise communicated.
It is important to take note, that:
- It is your responsibility to choose the correct shipping method.
- We do not take responsibility for tracking or tracing parcels, where you booked your own courier for collection or delivery.
- You can opt for insurance on parcels through Courier Guy. This is usually an additional cost of 2% to 4% of the parcel's total value.
- If a parcel is lost or damaged in transit because of the courier service's neglections, Dumey Creations is not liable for replacements or refunds.