There are limited stock of all goods on offer. DuMey Creations will make all reasonable efforts to notify you when a product is no longer available once ordered. In these cases, DuMey Creations will provide you with
- alternative product options,
- an estimated time of arrival on new stock arriving (goes on back order),
- a credit on your next order.
Regarding point 2 above ("an estimated time of arrival on new stock arriving (goes on back order"), when a product goes on back order:
- You don't need to place the item again on a new order, as it will remains open on our side till fulfilled or cancelled.
- The product will remain your committed order. If the product is no longer needed, you need to communicate the cancellation immediately.
- When the product is available again, it will be send together with your next order. We will not ship back orders separately on our account.
Don't get discouraged if a product you order is suddenly not available. There's a constant flow of inventory referring to popular and new stock. Your product might be available again in 3 to 6 weeks. We also host a large variety of product to focus on, with great alternative options to products not immediately available.